Gold Coast Salsa

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TERMS & CONDITIONS

N.B. You can always login to your account online to see your specific agreement by clicking here

1. You have signed up for a membership that will be automatically debited from your financial account on a weekly basis, with a minimum term length of 8 weeks, and you agree that it is your responsibility to manage your agreement online should you wish to suspend or terminate it, by logging into your account through the MindBodyOnline system by clicking here .

In an instance where you are unable to manage your account yourself, you agree to give a minimum of 14 days notice in writing to dance@goldcoastsalsa.com.au

General Terms & Conditions for all students

MEMBERSHIP TERMS & CONDITIONS

Gold Coast Salsa (“GCS”) Membership Agreement Terms & Conditions

Membership Terms

  • GCS reserves the right to change the conditions of Membership, hours of operation, classes and instructors, at any time, at its sole discretion and without prior notice to the Member. Any such changes may be notified to you via email, studio signs and announcements or facebook and on the website.

  • The term and conditions and the signed membership form may be changed or updated by GCS at any time at its discretion and without prior notice.

  • You must inform GCS of any change in your contact details, bank accounts or credit card details for payment, or any other information relevant to your Membership.

  • You must sign in at reception every time you enter the studio.

  • Please book into any course you choose to attend through our

    online registration system: MINDBODY ONLINE. Without booking, you may not be allowed to join a class, as numbers may be limited.

  • The online registration closes once the course has started.
 

  • You must register according to your level only. If you are unsure please speak with an instructor.

  • New students should start with Level 0 class and then book into level 1 course. Level 1 is an 8 week course and it full has to be completed before moving up to Level 2 courses. Level 2 course is 16 weeks long syllabus course and also must be completed before starting level 3 course.

  • No Transfer or refunds are possible on GCS Services purchased.

  • The studio may be closed for up to 20 days each calendar year and during this time your membership will not be suspended, as we have factored this closure period into our membership prices. Eg a 12 month membership is for 48 weeks. Therefore up-to 20 days per year the studio regular classes may not be on. Sometimes we provide services during public holidays at no extra cost. Should you wish to freeze your membership the regular freeze conditions below apply.

Cooling-Off Period

Where you have entered into an Agreement for a Minimum Term, there is a 7 day Cooling-Off Period that begins on the date the agreement is signed, during which time you may terminate your Membership by delivering written notice to GCS.

The following charges will apply should you cancel the contract during this period:

(a) The cost of services provided to you during this Cooling-Off Period, and;

(b) An Administration Fee of $65.00
Minimum Age
Membership is limited to persons who are at least 16 years of age.

Time Freeze

MEDICAL / BUSINESS TRAVEL

Time Freeze is granted on written application for medical and work assignments outside of QLD for a minimum of 2 consecutive weeks and fortnightly blocks thereafter, up to a maximum of 26 weeks within a 12 month period (based on membership effective date).

The Freeze request must be accompanied by a doctor’s certificate (medical) or an employer’s letter (business) at the time of the Freeze request.

OTHER REASONS

For all other reasons, Time Freeze is granted on written application for a minimum of 2 weeks and fortnightly blocks thereafter, up to a maximum of:

3 months – for a 12 month Membership

2 months – for a 6 month Membership

1 months – for a 3 month Membership

1 months – for a 2 month Membership

All freeze requests are submitted via Freeze form 5 days before the freeze start date. Please note if your next scheduled payment is within this period it will run as normal.

  • You may not Freeze your Membership for a longer period than set out in the medical certificate/employer’s letter. Your Membership will automatically recommence after the date you have specified in your written Request to Freeze.

  • Members may not attend classes during the period of their requested Time Freeze.

  • A Time Freeze Fee of $15.00 will be charged upon request of the Freeze period. The Minimum Term Agreement (3, 6 or 12 months) will be extended by the period of the Time Freeze.

  • Any freeze period will be applied to the end of your membership. That is, your direct debits will continue as per agreed schedule and any frozen period is applied to the end of your membership term.

  • Time Freeze cannot be applied during free or discounted periods received from promotional campaigns, competition wins or discount vouchers or other irregular circumstances.

  • Your membership cannot be cancelled during a freeze period. Any cancellation requests received during this time will apply after the reactivation date. Your membership will payment will run as per the original freeze request, on the day you requested. After this date you are eligible to cancel your membership with 5 days notice.

 

None payment of membership

We reserve the right to suspend your membership for non payment. Where payments have failed, and you have failed to contact GCS to resolve the outstanding amount we can apply a nominal collection and late payment fee of $20 per month. We will engage the use of a debt collection agency in the event you do not meet your payment obligations. In this case, you agree to be liable for the costs of debt collection as well as the outstanding debt.

Cancellation of Membership

  • Your Membership may be cancelled by GCS if you do not adhere to the Guidelines, if your behaviour at GCS is not acceptable, or for any other reason that the management decides is appropriate. GCS reserves the right to refuse future Membership to you in these circumstances.

  • Except where set out elsewhere in this Agreement, cancellation by you within the Minimum Membership Term is only permitted by payment of an Early Termination Fee, based upon the remaining period of your Minimum Membership Term:

  • Early Termination Fee is (a) $495, OR (b) 50% of remaining membership fees + $65 admin fee, whichever of (a) or (b) is greater

  • Request for membership cancellation must be submitted in writing to info@goldcoastsalsa.com.au, a minimum of 2 weeks before your next membership payment is to be debited.

  • We do not refund any monies paid for memberships that were paid in a lump sum. In that case, your option is to transfer your membership as per Clauses 15 & 16.

Transfer of Membership during minimum term

  • 2-month, 3-month and 6-month Memberships are not transferable.

  • Course payment are not transferable or refundable under any circumstances.

For 12 month Membership holders only:

  • If you become unable to complete your Minimum Membership Term of 12 months, you may transfer the Membership to a third party provided that an Administration Fee of $95.00 is paid.

  • A minimum of 3 debits must remain on your initial membership term, and the third party must honour the remainder of the Minimum Membership Term, agreeing to be bound by the Terms and Conditions contained in this Agreement.

  • You must notify GCS in writing of any intention to transfer your Membership to a third party.

  • A membership that has been transferred is non-transferrable again.

Memberships can be transferred to a third party who has not previously and does not currently have a membership with GCS.

Permanent Incapacity

If you become unable to use the studio’s facilities by reason of permanent physical/medical incapacity, you will need to provide GCS with a medical certificate from a qualified medical practitioner clearly stating that you are permanently unable to attend dance classes. The membership termination will include the following charges:

(a) The cost of services already provided by GCS, determined by the duration of the membership prior to the termination notice;

(b) No Administration Fee is charged.

Member’s Assumption of Risk

You are aware that the use of the premises and its facilities and your participation in classes and programs conducted by GCS may involve strenuous activity and special risks. You assume the foregoing risks and accept personal responsibility for any injury (including but not limited to personal injury and disability), illness, damage, loss, claim, liability or expense of any kind or nature, that you may suffer arising out of or in connection with the use of the studio’s facilities or participation in classes/fitness programs.

Limitation of Liability

In consideration of the grant of Membership to you, you hereby release and forever discharge GCS from all actions, suits, proceedings, claims, demands, losses, damages, penalties, fines, costs and expenses howsoever arising that you may have incurred arising from or in connection with your Membership and/or use of GCS facilities and equipment, or from being on GCS’ premises to the fullest extent permitted by law and whether caused or contributed to (directly or indirectly) by any act of negligence, breach of duty or default/omission on the part of GCS and its respective owners, directors, officers, employees or agents.

In consideration of the grant of membership to you, you agree that GCS will not be liable for any loss, damage or theft of any of your property. Further, GCS will not be liable for any death, personal injury or illness occurring on studio premises or as a result of use of facilities or participation in classes.

Payment Terms

All members undertaking weekly debit membership payments must acknowledge and agree to the following:

  • Your Weekly Membership Debit may be paid by a nominated bank account and will be debited on a weekly basis. The number of debits and amount is determined by your Agreed Membership Period at the studio.

  • On each occasion that a scheduled weekly payment is declined for any reason, the Member gives permission to MindBody to charge a Declined Payment Fee. The current decline fee of $10.00 may change without prior notice.

  • Should any payments, fees or other debts remain due but unpaid from any source, GCS may suspend the Membership until all fees and other debts are paid in full.

  • Should any member not comply with their agreed payment terms GCS engages the services of a Debt Collection agency to collect member accounts including failed payments, cancelled direct debits and all other breaches. It is noted that should debt collection be required any costs incurred by GCS payable to the agency will be the responsibility of the member.

  • All fees and charges are subject to Clause 1 of this Agreement.

  • To avoid being charged an administration fee of $65, all membership renewals must be received by GCS before the membership expires, and must be continuing from the end date of the prior membership.

Gold Coast Salsa Rules and Regulations

Code of Conduct

The Code of Conduct must be adhered to by Members to maintain a safe and enjoyable environment. Members should respect the health and safety of each other while on the studio premises and must comply with Occupational Health and Safety requirements of the studio. Any internal signage displayed around the studio forms part of the Membership Rules and Regulations and should be treated as part of the Code of Conduct. If a member is seen to be in breach of the Code of Conduct or Rules and Regulations, management reserves the right to terminate the membership and take further action if deemed appropriate.

Damage to Property

Any member who causes damage to equipment or any property of GCS will be held liable for damages. Members will be held responsible for damage caused by their children or guests.

Dress Code

Students must wear appropriate dance shoes and be suitably clothed at all times for safety and hygiene reasons. Members & students are not permitted to attend classes bare feet.

Personal Belongings

We recommend that you take your personal belongings with you inside the studio, and leave them in the specifically provided storage spaces.

While all care is taken, GCS will not be held liable for any loss, damage or theft of belongings brought on the premises.

Lost-&-Found property will be kept for 1 month and thereafter donated to charity if unclaimed.

Please help us keep the studio clean by disposing of your rubbish appropriately.

Physical Condition

Due to the social and sometimes intimate nature of dancing, please refrain from attending classes whilst suffering from any infections or contagious illness, disease or other ailment where there is a risk (however small) to other students and guests. Please consider your personal hygiene for the enjoyment of all members.

Studios

Students are only permitted to access studios under the supervision of a GCS instructor, unless they are hiring the space for personal rehearsal.

Thank you for choosing Gold Coast Salsa. We look forward to helping you achieve your dance goals.

Welcome to the GCS Family!

The Gold Coast Salsa Team